This policy explains what personal information k118 collects when you use our platform, how we use it, who we share it with and what rights you have over your own data. Please read it carefully before registering.
These are the principles that guide how k118 handles the personal data of every player on the platform.
k118 collects personal data that is genuinely necessary to provide the platform's services — registration details, payment information and activity records. We do not collect data beyond what serves a clear, identified purpose.
Your personal information is never sold to third-party marketing companies. k118 shares data only with service providers who are directly involved in running the platform — payment processors, verification services and similar partners.
Player data is stored using encrypted systems with access controls that limit who within k118 can view personal records. We apply industry-standard security measures to protect against unauthorised access, disclosure and loss.
k118 may send promotional communications about bonuses, new games and offers. These can be turned off at any time through your account settings or by contacting support. We do not send marketing communications to players who have opted out.
You have the right to access the personal data k118 holds about you, request corrections, ask us to delete your account data and restrict how your data is processed. These requests can be made through k118 support.
Player data is retained for as long as your account is active and for a defined period afterward as required for legal, financial or security purposes. Once the retention period expires, personal data is securely deleted or anonymised.
This Privacy Policy applies to all players who use the k118 platform, including the website at k118.net and all services accessible through it — casino games, sports betting, live casino, bingo, VIP programme features and the deposit and withdrawal system.
When you register an account and use k118, you provide us with personal information and we generate records relating to your use of the platform. This policy explains in straightforward terms exactly what data we hold, why we hold it, what we do with it and how long we keep it. We have written this with Pakistani players in mind — plain language, no unnecessary jargon.
By creating a k118 account or using any part of the platform, you acknowledge that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described here. If you disagree with how we handle data, you should not use the platform.
k118 collects personal data in two ways: information you provide directly when you register or use the platform, and information generated automatically by your use of the platform.
Information you provide directly:
Information generated by your use of the platform:
The personal data k118 holds is used for specific, defined purposes. We do not process your data in ways that go beyond what is necessary to deliver and maintain the platform. The main purposes for which we use your data are:
| Purpose | Data Used |
|---|---|
| Account registration | Name, date of birth, mobile number, email |
| Identity verification | Name, DOB, CNIC or passport copy |
| Processing deposits and withdrawals | Payment method details, transaction records |
| Fraud and security monitoring | Login logs, IP address, device data, activity patterns |
| Customer support | Account details, support message history |
| Bonus and promotion delivery | Account tier, deposit history, game activity |
| Responsible gaming controls | Session data, betting history, limit settings |
| Marketing communications | Contact details, account activity (opt-out available) |
| Platform analytics and improvement | Aggregated, anonymised usage data |
k118 does not use personal data to make fully automated decisions that have significant legal or financial effects on players without human review where required.
k118 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Data is shared only where necessary to operate the platform or where required by law, and only with parties bound by appropriate data protection obligations.
Categories of third parties who may receive your data:
Because k118 processes real-money transactions in PKR, payment data and identity verification are handled with particular care. All deposit and withdrawal requests are recorded and associated with your account for the purposes of transaction history, fraud prevention and dispute resolution.
Identity verification — which may include submitting a copy of your CNIC, passport or other government-issued document — is required in certain circumstances:
Documents submitted for verification are stored securely and used only for the purpose of confirming your identity. They are not used for any other purpose and are not shared beyond the identity verification process. Stored documents are deleted after the legally required retention period has passed.
Your payment method details — such as your JazzCash or Easypaisa account number — are associated with your k118 account to ensure that withdrawals go to the same method used for deposits, which is a standard anti-fraud measure.
k118 uses cookies and similar technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies allow the site to remember your session, preferences and certain settings between visits.
The types of cookies used on k118:
Most browsers allow you to view, manage and delete cookies through the browser's settings. Blocking strictly necessary cookies will affect your ability to use the k118 platform. Blocking analytics or functional cookies will not prevent you from accessing the core platform features.
k118 takes the security of personal data seriously and applies technical and organisational measures to protect it against unauthorised access, loss, destruction or disclosure. These measures include:
While k118 applies strong security practices, no system can guarantee absolute security. You can help protect your account by using a strong, unique password, not sharing your login credentials and contacting support immediately if you suspect unauthorised access to your account.
k118 retains personal data for as long as your account remains active and for a defined period after account closure. Retention periods are set based on the type of data and the legal or operational reason for keeping it.
When retention periods expire, personal data is either securely deleted or irreversibly anonymised so that it can no longer be linked to an individual.
As a k118 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact k118 support through your account.
k118 is strictly an 18+ platform. The platform is not intended for and does not knowingly collect personal data from anyone under the age of 18. Age verification is applied during the registration process and may be requested again at any point during account use.
If k118 becomes aware that an account has been registered by or on behalf of a minor, that account will be immediately suspended and any associated funds will be handled in accordance with the Terms and Conditions. Any personal data collected will be deleted as soon as the underage registration is confirmed.
If you are a parent or guardian and believe your child may have registered an account on k118, please contact support immediately.
k118 may update this Privacy Policy from time to time. Changes will be published on this page with a revised effective date. For significant changes that materially affect how we handle your personal data, we will endeavour to notify registered players through the contact details on their account ahead of the changes taking effect.
Continued use of the k118 platform after a revised Privacy Policy is published constitutes acceptance of the updated policy. If you do not agree with the updated policy, you should stop using the platform and contact support to arrange account closure.
For any questions, concerns or requests relating to your personal data and how k118 handles it, please contact the k118 support team. You can reach support through the support channel available within your account.
When submitting a data-related request, please provide enough information to identify your account so that we can process your request efficiently. We will acknowledge data requests and aim to respond fully within a reasonable timeframe.
If you are contacting us about a marketing opt-out, please note that opting out of marketing communications will not affect your account access or the delivery of transactional messages related to your deposits, withdrawals and account security.
k118 handles your personal data with care and transparency. Register your account, deposit in PKR using JazzCash or Easypaisa, and enjoy sports betting, casino games, live dealer tables and more — knowing exactly how your information is used.